The entrance to Tobacco Factory Theatres is on the Raleigh Road side of the Tobacco Factory building and the Box Office is situated just inside the entrance on the ground floor. There is a ramp up into the building and a lift up to the Factory Theatre, Spielman Theatre and Theatre Bar on the first floor.
Please note: there will be no lift access between 29 July – 6 September 2024 due to important maintenance work. We apologise for any inconvenience caused.
Tobacco Factory Theatres is fully wheelchair accessible and welcomes guide dogs. Both the Factory Theatre and Spielman Theatre have tiered seating with only a certain number of seats on floor level. The Factory Theatre auditorium has an induction loop system. There is an accessible toilet on the same floor as both theatres.
To book a wheelchair space for the first time, contact the Box Office directly. They will be able to book you in. They will also update your account so you will be able to book your own wheelchair spaces in the future. Just log into your account. You will be able to see where the wheelchair spaces in the auditorium and will be able to buy it by clicking on the wheelchair symbol. They seat next to it will be marked with a star. This is a seat next to the wheelchair space that you can book for a companion. For help with your booking, contact the Box Office on tickets@tobaccofactorytheatres.com or call 0117 902 0344.
You can find further information on the Factory Theatre and Spielman Theatre below but if you have specific access requirements please let a member of our Box Office team know when booking your tickets and we will be happy to discuss your visit in more detail.
Factory Theatre
In the Factory Theatre, the layout of the auditorium changes for different shows. For most shows seating will be reserved but for some seating will be unreserved. The Factory Theatre has tiered seating with only a certain number of seats on floor level. The Factory Theatre is on the first floor but is fully accessible by stairs and a lift. The Factory Theatre auditorium has an induction loop system.
Spielman Theatre
For most shows in the Spielman Theatre, seating will be reserved but for some seating will be unreserved. The Spielman Theatre has tiered seating with only a certain number of seats on floor level. The Spielman Theatre is on the first floor but is fully accessible by stairs and a lift.
BSL interpreted performances
We aim to offer BSL interpreted / integrated performances of shows whenever possible and will list them here when they are available.
All performances will be in BSL, Spoken English, Rap and English Captions.
Thu 12 December 2024 7pm
Fri 13 December 2024 1pm
Friday 21 March 2025 7:30pm
Saturday 22 March 2025 2:00pm
To book tickets for BSL performances for the first time, contact the Box Office directly. They will be able to book you in. They will also update your account so you will be able to book your own seats with a good view of the BSL interpreter in the future. Just log into your account. You will be able to see where the seats are as they will be marked with a star. You will then be able to pick your own BSL seat once you are logged into your account. For any queries, please contact the Box Office on tickets@tobaccofactorytheatres.com or call 0117 902 0344.
audio described performances / Touch TouRS
Where audio described performances are available, they will be listed below.
Fri 03 January 2025 7pm
Sat 04 January 2025 2pm
To book tickets for an audio described performance, please contact the Box Office directly tickets@tobaccofactorytheatres.com / 0117 902 0344.
RELAXED PERFORMANCES
We offer relaxed performances which are specifically adapted for those with additional needs and their families. These performances are a more relaxed presentation of the show with adapted lighting and sound and minor script adjustments. They suit the needs of those with a physical or learning disability, autism spectrum condition, or sensory or communication disorder.
Where relaxed performances are available, they will be listed below.
Sun 05 January 2025 7pm
Monday 24 March 2025 7:30pm
Essential carers
We are pleased to offer one free essential carer ticket for customers who require a carer to accompany them for the performance.
SOCIALLY DISTANCED PERFORMANCES
Socially distanced performances are sold with a reduced capacity and with seating in groups, separated by one seat at the end of each group. The size and location of groups cannot be changed and all tickets within a seating group must therefore be purchased by the same ticket buyer.
We want everyone to feel safe and confident about enjoying theatre again. These performances are labelled Socially Distanced, and dates for them can be found below and on individual show pages.