Access

    Access

    The entrance to Tobacco Factory Theatres is on the Raleigh Road side of the Tobacco Factory building and the Box Office is situated just inside the entrance on the ground floor. There is a ramp up into the building and a lift up to the Factory Theatre, Spielman Theatre and Theatre Bar on the first floor.

    Tobacco Factory Theatres is fully wheelchair accessible and welcomes guide dogs. Both the Factory Theatre  and Spielman Theatre have tiered seating with only a certain number of seats on floor level.  The Factory Theatre auditorium has an induction loop system. There is an accessible toilet on the same floor as both theatres.

    To book wheelchair spaces, you can either contact the Box Office directly or login to your account on our website. Go to My Account then Other Preferences and ensure you have selected your accessibility needs. You will then be able to pick your own wheelchair seat once you are logged into your account. For help with your booking, contact the Box Office on tickets@tobaccofactorytheatres.com or call 0117 902 0344.

    You can find further information on the Factory Theatre and Spielman Theatre below but if you have specific access requirements please let a member of our Box Office team know when booking your tickets and we will be happy to discuss your visit in more detail.

    Factory Theatre

    In the Factory Theatre, the layout of the auditorium changes for different shows. For most shows seating will be reserved but for some seating will be unreserved. The Factory Theatre has tiered seating with only a certain number of seats on floor level.  The Factory Theatre is on the first floor but is fully accessible by stairs and a lift. The Factory Theatre auditorium has an induction loop system.

    Spielman Theatre

    For most shows in the Spielman Theatre, seating will be reserved but for some seating will be unreserved. The Spielman Theatre has tiered seating with only a certain number of seats on floor level.  The Spielman Theatre is on the first floor but is fully accessible by stairs and a lift.


    BSL interpreted performances

    bslWe aim to offer BSL interpreted performances of shows whenever possible and will list them here when they are available.

    THIS ISLAND’S MINE
    Sun 31 October 2pm

    BSL interpreter: Erin Hutching

    OZ
    Wed 15 December 7pm
    Thu 16 December 12pm Schools Matinee

    BSL interpreter: Helen Moore

    OF CHRISTMAS PAST
    Thu 23 December
    7.45pm

    BSL interpreter: Helen Moore

    To book tickets for BSL performances, you can either contact the Box Office directly or login to your account on our website. Go to My Account then Other Preferences and ensure you have selected your accessibility needs. You will then be able to pick your own wheelchair or BSL seat once you are logged into your account. For any queries, please contact the Box Office on tickets@tobaccofactorytheatres.com or call 0117 902 0344.


    RELAXED PERFORMANCES

    We offer relaxed performances which are specifically adapted for those with additional needs and their families. These performances are a more relaxed presentation of the show with adapted lighting and sound and minor script adjustments. They suit the needs of those with a physical or learning disability, autism spectrum condition, or sensory or communication disorder.

    Where relaxed performances are available, they will be listed below.

    OZ
    Wed 05 January 6pm
    Thu 06 January 12pm Schools Matinee


    Essential carers

    We are pleased to offer one free essential carer ticket for customers who require a carer to accompany them for the performance. These tickets are not available online.


    GUARANTEED SOCIALLY DISTANCED PERFORMANCES

    For now, all Factory Theatre performances on sale from August 2021 are currently sold with social distancing in place. This means there is distance between different groups in the auditorium, plus a range of measures that enable your safe journey through all of the building.

    We may increase capacity and relax measures once we are certain it’s safe to do so, however we will guarantee at least one socially distanced performance per week for all shows with a run of at least five performances. Audiences are also asked to wear face coverings for these performances, unless exempt.

    We want everyone to feel safe and confident about enjoying theatre again. These performances are labelled Guaranteed Socially Distanced, and dates for them can be found below and on individual show pages.

    The Selfish Giant
    Thu 21 October 10.30am
    Tue 26 October 11am

    This Island’s Mine
    Sat 30 October 11am

    Living Spit’s Frankenstein: The Musical
    Thu 04 November 2.30pm
    Wed 10 November 8pm

    Of Christmas Past
    Mon 20 December 7.45pm

    OZ
    Mon 13 December 7pm
    Mon 20 December 2pm
    Thu 30 December 7pm
    Thu 06 January 7pm