Access

    Access

    The entrance to Tobacco Factory Theatres is on the Raleigh Road side of the Tobacco Factory building and the Box Office is situated just inside the entrance on the ground floor. There is a ramp up into the building and a lift up to the Factory Theatre, Spielman Theatre and Theatre Bar on the first floor.

    Tobacco Factory Theatres is fully wheelchair accessible and welcomes guide dogs. Both the Factory Theatre  and Spielman Theatre have tiered seating with only a certain number of seats on floor level.  The Factory Theatre auditorium has an induction loop system. There is an accessible toilet on the same floor as both theatres.

    To book a wheelchair space for the first time, contact the Box Office directly. They will be able to book you in. They will also update your account so you will be able to book your own wheelchair spaces in the future. Just log into your account. You will be able to see where the wheelchair spaces in the auditorium and will be able to buy it by clicking on the wheelchair symbol. They seat next to it will be marked with a star. This is a seat next to the wheelchair space that you can book for a companion. For help with your booking, contact the Box Office on tickets@tobaccofactorytheatres.com or call 0117 902 0344.

    You can find further information on the Factory Theatre and Spielman Theatre below but if you have specific access requirements please let a member of our Box Office team know when booking your tickets and we will be happy to discuss your visit in more detail.

    Factory Theatre

    In the Factory Theatre, the layout of the auditorium changes for different shows. For most shows seating will be reserved but for some seating will be unreserved. The Factory Theatre has tiered seating with only a certain number of seats on floor level.  The Factory Theatre is on the first floor but is fully accessible by stairs and a lift. The Factory Theatre auditorium has an induction loop system.

    Spielman Theatre

    For most shows in the Spielman Theatre, seating will be reserved but for some seating will be unreserved. The Spielman Theatre has tiered seating with only a certain number of seats on floor level.  The Spielman Theatre is on the first floor but is fully accessible by stairs and a lift.


    BSL interpreted performances

    bslWe aim to offer BSL interpreted performances of shows whenever possible and will list them here when they are available.

     

     

    THE SNOW QUEEN

    Tue 13 December 7pm
    Wed 14 December 1pm (Schools performance)

    To book tickets for BSL performances fore the first time, contact the Box Office directly. They will be able to book you in. They will also update your account so you will be able to book your own seats with a good view of the BSL interpreter in the future. Just log into your account. You will be able to see where the seats are as they will be marked with a star. You will then be able to pick your own BSL seat once you are logged into your account. For any queries, please contact the Box Office on tickets@tobaccofactorytheatres.com or call 0117 902 0344.


    audio described performances / Touch TouRS

    THE SNOW QUEEN

    Thur 12 Janurary 7pm
    There will be a Touch Tour before the show at 5pm. Please inform Box Office if you would like to attend.

    To book tickets for audio described performance, please contact the Box Office directly tickets@tobaccofactorytheatres.com / 0117 902 0344.


    RELAXED PERFORMANCES

    We offer relaxed performances which are specifically adapted for those with additional needs and their families. These performances are a more relaxed presentation of the show with adapted lighting and sound and minor script adjustments. They suit the needs of those with a physical or learning disability, autism spectrum condition, or sensory or communication disorder.

    Where relaxed performances are available, they will be listed below.

    THE SNOW QUEEN

    Thu 05 January 2023 7pm
    Fri 06 January 2023 12pm (Schools performance)


    Essential carers

    We are pleased to offer one free essential carer ticket for customers who require a carer to accompany them for the performance.


    GUARANTEED SOCIALLY DISTANCED PERFORMANCES

    All performances are sold with reduced capacity and with seating in groups. The size and location of groups cannot be changed, however you are able to book any number of seats within a group. Please note that if you do not book all of the seats within a group, this may mean you will be seated next to another party. Exceptions to this are Socially Distanced performances, where social distancing will be maintained and where all tickets within a seating group must therefore be purchased.

    We may increase capacity and relax measures once we are certain it’s safe to do so, however we will guarantee at least one socially distanced performance per week for all shows with a run of at least five performances. Audiences are also asked to wear face coverings for these performances unless exempt and there will be a distance between each group.

    We want everyone to feel safe and confident about enjoying theatre again. These performances are labelled Guaranteed Socially Distanced, and dates for them can be found below and on individual show pages.

    THE SNOW QUEEN

    Wed 07 December 7pm
    Wed 14 December 7pm
    Tue 20 December 2pm
    Thur 29 December 7pm
    Wed 04 January 7pm
    Tue 10 January 7pm

    BS3 SANTA

    Thur 15 December 10:15am
    Wed 21 December 10:15am

    THIS HOUSE

    Sat 11 March 8pm