Are you a DATA WHIZZ, with great people skills, a love of insight, and (of course), theatre?!
The Data & Ticketing Manager supports the effective delivery of TFT’s Box Office operations, ticketing systems and audience data function: ensuring that sales, customer experience and insight all work together to maximise revenue and engagement.
You will hold responsibility for Box Office operations, infrastructure, budgets and staffing, overseeing the day-to-day running of the team and maintaining clear processes and high standards of customer service across all sales channels.
You will manage ticketing and data platforms, providing accurate reporting and actionable insight to colleagues across Marketing, Communications and Fundraising. Working collaboratively across teams, you will use data to support sales growth, audience development and income generation.
You will line-manage a team of Sales Assistants, supporting their development across sales delivery, customer engagement and data management. In partnership with the Marketing & Communications Manager, you will contribute to the delivery of the annual Sales target.
Some evening and weekend working will be required within contracted hours, particularly during the busy festive period, for which time off in lieu will be given where appropriate.
A full Job Description and Person Specification can be downloaded below.
employment information
Salary: £29,580 (pro rata)
Contract: 18 Month Fixed Term Contract, Part Time (0.6 FTE)
Hours: 24 hours per week (including at least one evening show incoming shift)
Holiday Entitlement: 30 Days per annum (pro rata) inclusive of Bank Holidays
Probationary Period: 3 Months
Normal Place of Work: Tobacco Factory Theatres, Raleigh Rd, Bristol, BS3 1TF
APPLICATION PROCESS
Please download a full Application Pack (Job Description, Application Form (Parts 1&2) and Equal Opportunities Form) from the yellow box on this page.
All applications will be considered. Whilst we welcome applications from people of all backgrounds, we encourage applications from people whose identities or backgrounds are under-represented in our organisation, including those who face barriers to opportunities, people from working class backgrounds, people from the LGBTQIA+ community, and people from Black, Asian, traveller, mixed heritage or other global majority backgrounds.
If this applies to you, please refer to this in your application and we will guarantee an interview if you meet the criteria listed in the ‘Essential’ section.
If you require an Application Pack in an alternative format or have any questions about this role or the application, please email: recruitment@tobaccofactorytheatres.com
To apply:
Please email recruitment@tobaccofactorytheatres.com with the subject ‘Data and Ticketing Manager’ and include all of the following:
A completed personal information form
Either:
– A completed application form outlining your experience against the person specification and JD
– OR a short film/audio file explaining your relevant experience and interest in the role.
A completed equalities monitoring form
Application deadline: Tues 7th April 2026, 10am
Applications received after this time cannot be considered
Interviews: Thurs 16th April 2026 (2nd interview, if required, on 22nd April).
