The Head of Operations is the driving force behind the smooth, sustainable and efficient running of our dynamic and ever-evolving organisation. You will ensure that your operations team supports all areas of our work and realises the growing ambition of our innovative and entrepreneurial charity.

    As Head of Operations, you will be responsible for the day-to-day running of our building and the delivery of all public facing activity. You will ensure compliance and best practice across administration, operations (including bar), finance processing, IT and HR.

    You will lead the Operations team consisting of the Technical Manager, Operations Supervisor and Operations and Events Administrator, and will work closely with our outsourced finance team. In addition, you will oversee the running of the Theatre Bar, ensuring income targets are met and compliance and best practice is achieved at all times. The Head of Operations will also deliver on an annual events hires target which we intend to grow as an essential income stream in achieving sustainability for the organisation.

    This is a four day per week position (32 hours per week). Occasional evening and weekend work will be required.


    Our vision is to build an inclusive creative community rooted in our home in South Bristol. Our inspirational theatre will nurture talent and provide life-changing opportunities for all.

    The unforgettable experiences we offer are built on the values of curiosity, kindness, collaboration and inclusion. We want everyone who attends Tobacco Factory Theatres to feel equally welcome, respected and valued.

    To achieve this, we need to make our programmes and spaces more accessible and relevant. We are thus committed to embodying and championing diversity and inclusion across our audiences, beneficiaries, staff and board.

    Whilst we welcome applications from people of all backgrounds, we encourage applications from people who have experienced barriers, exclusion or a lack of representation within theatre or the arts. We will offer a guaranteed interview to anyone who identifies as such, providing they meet the skills and experience specified for this role under the heading ‘We would like to hear from people who have’.

    Please download the Recruitment Pack, Application Form and Equal Opportunities form from the yellow box on this page.


    To apply for this position, please email with the subject ‘Head of Operations’ and include all of the following:

    • Completed application form outlining your experience against the personal specification
    • OR a short film/audio file detailing relevant experience and why you want this role
    • A completed Equalities Monitoring form

    Deadline: 12noon on Friday 25 November 2022
    Applications received after this time cannot be considered

    Interviews: Week beginning Monday 12 December 2022. Should we require second interviews these will take place w/c Monday 19 December 2022

    Start date: ASAP following offer

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